Date: Thursday, 21 March 2013, 9:00-12:00 (registration from 8:30)
Venue: British Embassy Budapest (1051 Budapest, Harmincad utca 6.)

Following the overwhelming success of our two SSC Symposiums last year, we would like to invite you to the next one, where similarly to the previous events, we will focus on three key topics that are on the top of the agenda of SSCs in Hungary. This time we will tackle questions such as:

• How to make Shared Services a career destination?
• How to sustain the success of the Hungarian SSC sector?
• How Data Analytics can deliver value to Business Units?

We will be joined by the heads of two highly successful SSCs, Diageo and Vodafone, who will share their journey on moving from operational excellence units to value creating Business Service organisations in Budapest.

Agenda:

08:30-09:00 Registration

09:00-09:15 Welcome and introduction
Ms. Theresa Bubbear, Chargé D’Affaires, British Embassy Budapest

09:15-09:45 “Growing the success of a UK icon in Hungary – Diageo’s SSC journey in Hungary“
Mr. Dénes Láng, Director, Global Diageo Business Services

09:45-10:15 “Vodafone Shared Services – how to build and maintain success factors to accelerate a success story in Hungary”
Mr. Stefan Delater, Head of SSC, Vodafone

10:15-10:30 Coffee break

10:30-10:45 Deloitte 2013 Global SSC Survey Results - Highlights from Deloitte’s latest global survey on SSCs
Mr. Vazul Tóth, Director, Deloitte Co. Ltd.

10:45-11:45 Break-out sessions
A) A bespoke career path contributing to people retention
B) Sustaining the success of the SSC sector
C) The true value of Data Analytics

11:45-12:00 Meeting summary
Mr. Gergely Mikola, Chairman, BCCH

12:00 Light lunch

The language of the event is English and no translation will be provided.

Participation fee:
BCCH members and invitees of Deloitte: free of charge
Non-members: HUF 5,000 + VAT

Participation fees (a gross amount of HUF 6,350 for non-members) are transferable to Magyarországi Brit Kereskedelmi Kamara at ING Bank N.V. Magyarországi Fióktelepe, 13700016-04475015 with the indication of the event title (SSC3). The invoice will be sent upon receipt of the participation fee.

Click here to register - Please confirm your attendance by 19 March 2013 the latest

In your registration email, we kindly ask you to indicate the break-out session you wish to attend and provide your name, company and contact details.

Please note the following:
We reserve the right to modify the programme.
We can only accept a limited number of registrations on a first come first served basis.
We can only accept cancellations until 19 March 2013.
Late cancellations and no shows will not be refunded.

Please note that photos are taken at our events and by participating you consent to those taken of you to be published on the BCCH website and/or in the Chamber's publications.

Source: BCCH