Important Changes In Penalty Fare Process On BKV From May
- 5 May 2016 9:00 AM
Three major changes relating to BKK’s tariff policy entered into effect on 1 May 2016 are, as follows:
• Two extra working days are provided for Customers to settle the on-the-spot penalty fare at the Surcharge Office (Budapest, 8th district, Akácfa utca 22.) after the penalty fare receipt was issued. This is a new policy. Currently, BKK Zrt. does not enable bankcard payment when the on-the-spot penalty fare receipt is issued, therefore a decision was made about the Customer-friendly payment. After the Automated Fare Collection Scheme has been introduced, payment options will be expanded through the hand-held devices at ticket inspectors enabling bankcard payment.
• Customers will be able to present their pass within five working days, instead of the currently two working days.
• From 1 May, presenting the pass does not depend on previous penalty fare processes. Previously, the option of presenting the pass was available to the customer only if s/he had no current debt due to a previous violation.
• BKK Centre for Budapest Transport has received observations regarding the above-detailed processes several times, which were taken into account while the process was modified. The aim of the changes is to expand and make the penalty fare payment options customer-friendly. In case the Customer subject to the penalty fare process does not settle the penalty fare, the claim will be pursued through legal processes.
Further changes:
• The dog pass is valid without an ID when the dog is transported.
• The Municipality of Budapest approved that Customers are not required to revalidate tickets valid for one trip (single tickets, block of ten tickets, transfer tickets) when transferring between tram line 1 and bus line 103, and they are allowed to travel in possession of the already validated tickets within the validity period.
• From 1 May, tickets for events (in case at least 50 slips are ordered at the same time) are on sale even for the period 11-14 days.
It will be more simple to use the bike pass since any Customer in possession of a valid BKK pass as well as Customers entitled to free travel can use it.
Source: BKK Centre for Budapest Transport
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