- 19 Feb 2020 7:20 AM
- Hungary Around the Clock
Passengers told Index that the plane may have had been overweight, adding that the pilots tried to burn off fuel on the ground because a device used for its release had malfunctioned.
Several passengers complained of bad smells coming from the exhaust.
Others on board were cold but were not given blankets and were able to buy drinks and snacks only after several hours.
Police were called after someone lit a cigarette in the lavatory.
The flight bound for Gran Canaria took off shortly before 12.30 p.m. instead of the scheduled 6.30 a.m.
Prime Minister’s Office leader Gergely Gulyás ordered the Budapest Government Office to investigate whether Ryanair followed all consumer protection rules, and described the company’s handling of the situation as “outrageous”.
Ryanair issued an apology but not an explanation on Tuesday night.