Swift Measures Against 'Unacceptable Conditions' at Budapest Airport Demanded by Gov't

  • 8 Jul 2024 11:34 AM
  • Hungary Matters
Swift Measures Against 'Unacceptable Conditions' at Budapest Airport Demanded by Gov't
The government is expecting immediate, swift and effective measures to tackle the “unacceptable conditions” at the Budapest Liszt Ferenc International Airport, government spokeswoman Eszter Vitályos said.

The past weeks have seen many flights delayed or cancelled Europe-wide, including Budapest, Vitályos said on Facebook.

She thanked the airport for designating two zones where stranded travellers can access food and water, as well as mothers’ rooms for mothers with babies, and baby food and health-care packages for families.

At the same time, “in the 21st century, it is unacceptable that Hungarian families and visiting tourists should be stranded at the airport for long hours, without relevant information and provisions.

The developments at the airport now are the consequences of the period before the government took possession of the airport.

As soon as the airport is truly, physically passed over [to the new owners], the situation will improve,” she said.

On June 6, the government announced that it had bought an 80% stake in the airport along with Vinci, which had acquired 20%.

According to HATC.hu - Budapest Airport sets up 'long-wait area' due to delays

Budapest Airport has set up two assistance areas for passengers who are forced to wait in the airport, due to the growing number of delayed flights across Europe, the state-owned airport manager announced.

In the BUD:carezones in the transit area information is continuously provided to passengers waiting due to flight delays, as well as sandwiches and water if necessary, and diapers, baby food and wipes for small children.

The two designated zones will be expanded by an additional unit if necessary.



In addition, more comfortable, high-backed chairs, lie-down beds, telephone chargers, and unlimited Wi-Fi access throughout the airport is offered.

QR codes to be posted in the next few days, will help passengers to find useful information about flight delays and cancellations and answers to frequently asked questions.

Economy Minister Márton Nagy summoned the head of the air traffic controller HungaroControl, after Prime Minister Viktor Orbán said on Kossuth radio on Friday morning that he considers the conditions prevailing at Budapest airport to be unacceptable.

The Economy Ministry noted that flight delays have become significant in recent weeks.

The head of the state-owned company was asked to immediately develop a plan to address existing problems.

In addition, Nagy ordered Budapest Airport to provide adequate equipment and infrastructure to ensure that passengers experience the least possible inconvenience.

And if necessary, even though this is not its task, the airport will supply food and drinking water to passengers left stranded by delays.

 

Related links

Hungarian Authority Launches Probe into Flights Delays by Ryanair, Wizz Air, Sunexpress, Eurowings

Updated: Orbán Says Flight Delays ‘Unacceptable’

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