Ryanair Apologises For Hungarian Baggage Fiasco

  • 25 Jul 2018 10:35 AM
  • Hungary Around the Clock
Ryanair Apologises For Hungarian Baggage Fiasco
Ryanair issued a terse apology for its inability to transport both passengers and their luggage from Budapest to the Canary Islands on two consecutive Sundays.

“Due to certain loading problems a few bags could not be loaded onto the plane. The baggage in question is now being shipped to the passengers in Las Palmas, and we sincerely apologise for the inconvenience,” the airline said.

The company did not say how it might compensate those who ultimately decided to stay behind with their luggage on Sunday and those who left three hours later than scheduled.

The company claims that the baggage is on its way, which HVG says is hard to believe since passengers on the July 15 flight were still not reunited with their baggage a week later.

The National Association of Consumer Protection Societies says the practice of the company is a serious problem and compensation should be paid for the delayed arrival of baggage.

Related links

Ryanair Luggage Outrage At Budapest Airport

  • How does this content make you feel?

XpatLoop Media Partner

Hungary Around the Clock

Since 1995 Hungary Around the Clock has proven to be one of the most comprehensive sources of daily English-language news about Hungary. It covers ongoing domestic politics and foreign relations, as well as business and economic matters. For a free trial of HATC visit www.hatc.hu and click on 'Free Trial Subscription’.